Shipping & Delivery

Kianveryβ„’ Delivery & Shipping Care 🏑

Thoughtfully Packed for Everyday Home Comfort

At Kianveryβ„’, we believe every home piece should arrive with care. Whether it is for a kitchen counter, bathroom shelf, vanity corner, or daily storage space, we want your order to feel simple, clear, and reassuring from checkout to delivery.

Kianveryβ„’ is operated by Tivoli Design Group LLC.

Our shipping process is designed to support reliable delivery, careful handling, and a smooth shopping experience.

How We Prepare Your Order 🌿

Some Kianveryβ„’ products may ship from trusted production partners or regional fulfillment locations. This helps us keep pricing reasonable, reduce unnecessary handling, and deliver practical home essentials more efficiently.

Before shipment, your order may go through review, packing, and carrier preparation.

Order Processing Time: 2–5 business days
High-Volume Periods: Up to 6 business days
Flat Shipping Fee: $6.99 on all orders

Estimated Delivery Time 🚚

Delivery time may vary depending on your location, carrier service, weather, holidays, customs review, or seasonal shipping volume.

Estimated delivery windows:

  • United States: 8–14 business days
  • Canada / United Kingdom / Australia: 10–16 business days
  • Other international locations: 14–21 business days

Please note that weekends and public holidays may affect delivery speed.

Tracking Your Package πŸ“¦

Once your order ships, a tracking email will be sent to the email address used at checkout.

Tracking updates may take 1–3 business days to appear after the carrier receives the package. If tracking does not update right away, your order may still be moving safely through the shipping network.

International Orders & Customs 🌎

For international orders, shipments may be delivered under DDU / Delivered Duty Unpaid terms.

This means customs duties, import taxes, or local fees may be charged by your country or region and are the customer’s responsibility.

Kianveryβ„’ is not responsible for customs delays, import duties, local taxes, or fees charged after shipment.

Order Changes & Cancellations ✏️

We begin preparing orders shortly after purchase.

If you need to change or cancel an order, please contact us within 12 hours after placing it.

Email: service@kyverian.com

Once an order has entered processing, packing, or shipment preparation, changes or cancellations may no longer be possible. We will still do our best to assist whenever we can.

Damaged or Lost Packages 🀍

We care about how each item arrives at your home.

If Your Item Arrives Damaged

Please contact us within 72 hours of delivery and include:

  • Your order number
  • Clear photos of the item
  • Photos of the packaging
  • A photo of the shipping label, if available

After review, we may help arrange a suitable solution when eligible.

If a Package Is Lost in Transit

If the shipping carrier confirms that your package was lost during transit, our support team will help review the case and may arrange a replacement when applicable.

A Gentle Shipping Promise ✨

Kianveryβ„’ was created to bring calm, order, and quiet beauty into everyday kitchen and bathroom spaces.

We do our best to prepare and deliver each order with care, so your selected home essentials can arrive ready to support a cleaner, warmer, and more organized home.

Contact Kianveryβ„’ πŸ“©

Kianveryβ„’ is operated by Tivoli Design Group LLC.

Phone: (862) 500-9797
Email: service@kyverian.com
Address: 16 Chapin Rd Unit 904 Pine Brook, NJ 07058 United States